Privacy Policy

e-solution Technologies (“e-solution Technologies,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or inquire about our services. It applies to this website and related business inquiries; a separate agreement or notice may govern information processed for a client through our products or services.

1. Information we collect

When you contact us or submit an inquiry, we collect the information you choose to provide, such as your name, business email address, phone number, company, project details, and the content of your message. Please do not include sensitive personal information in a general contact form. When you submit the quote request form, we also record your IP address, browser type (user agent), browser language and the page you submitted from, and we use an IP lookup service (IPinfo) to identify the network owner and approximate location associated with your IP address. We use this information to prevent spam and abuse and to better understand and route business inquiries.

When you use the website, standard technical data may be recorded by our hosting and security systems, such as IP address, browser type, device information, pages requested, dates and times of access, and error or security logs.

2. How we use information

• Respond to your requests and communicate about a potential project or business relationship.
• Prepare proposals and provide information about the services you request.
• Operate, maintain, troubleshoot, and protect the website.
• Keep appropriate business records and comply with applicable legal obligations.

We use contact details for marketing communications only where permitted by applicable law. You may opt out of marketing emails by following the instructions in the message or contacting us.

3. How we disclose information

We may disclose information to service providers that help us operate the website and handle inquiries, such as hosting, email, security, and customer relationship management providers, subject to appropriate contractual and security controls. We may also disclose information when required by law, to protect our rights or users, or in connection with a merger, acquisition, or transfer of business assets. We do not publish your contact-form submission.

4. Cookies and similar technologies

The website may use cookies or similar technologies that are necessary for its operation and security. We also use Google Analytics (Google LLC) to understand how visitors use the website, for example which pages are viewed and how visitors arrive on the site. Google Analytics uses cookies such as _ga and _ga_* and does not receive the content of your contact-form submissions. We do not use advertising cookies. Visitors from the European Economic Area, the United Kingdom, and Switzerland are asked for consent before analytics cookies are used; other visitors can decline at any time. You can change your choice at any time using the “Cookie settings” link in the website footer. More information: How Google uses information from sites that use its services. You can also manage cookies using your browser settings, although disabling some technologies may affect website functions.

5. Retention

We retain inquiry and business contact information for as long as reasonably necessary to respond, manage the business relationship, meet legal obligations, resolve disputes, and protect our legitimate interests. Technical logs are retained according to our operational and security needs. We delete or de-identify information when it is no longer needed, subject to applicable requirements.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. No method of internet transmission or storage is completely secure. If you believe your information has been affected by a security issue, please contact us using the details below.

7. International access and processing

Because e-solution Technologies operates internationally, information submitted through the website may be accessed or processed in countries other than the one in which you live, including the United States. Where applicable law requires specific safeguards for international transfers, we will use appropriate safeguards.

8. Your choices and privacy requests

Depending on where you live and the laws that apply, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to certain uses. To submit a request, email us at contact@e-solution-technologies.com. We may need to verify your identity before responding, and some requests may be subject to legal exceptions.

9. Children’s privacy

Our website and services are intended for business audiences and are not directed to children under 13. If you believe a child has provided personal information through the website, contact us so we can review and address the request.

10. Third-party websites

The website may link to external websites. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information.

11. Changes to this Policy

We may update this Privacy Policy to reflect changes in our website, practices, or legal requirements. We will post the revised version here and update the “Last updated” date. Where required, we will provide additional notice.

12. Contact us